HCL is hiring LU student’s for IT Service Desk role

HCL is hiring LU student’s for IT Service Desk role”
Qualification: Any graduate
Salary: 2.40 LPA
YoP: 2022, 2021, 2020.
Job Location: Lucknow/Nagpur.

HCLTech Off Campus – Service Desk Hiring

Greetings from HCLTech ! 

HCLTech is hiring Fresher Graduates for IT Service Desk role. Please find the company profile and other relevant details below.

Company profile

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 30, 2022 totaled $12.1 billion. To learn how we can supercharge progress for you, visit hcltech.com.

Position: Service desk

Experience: 0 to 2 years

Location: Candidate should hold a government address proof of Uttar Pradesh or Maharashtra.

Qualification: Any graduate

Marks in class XII: 60% or more

Marks in graduation: 60% or more

Salary for fresher’s: INR 2.40 LPA CTC

Job description and requirements:

– Provide hardware, software or network problem resolutions via telephone, e-mail or chat for HCLTech’s global customers.
– Extend L1/L2 support through ITIL processes.
– Work on ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center, etc.
– Maintain ownership of incidents, ensure status update, and offer resolution according to SLAs.
– Should have excellent English verbal and written communication skills.
– Should be comfortable with rotational 24/7 shift timing.

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